Remote Property Management

We aim to take the stress out of owning a holiday home! Our remote property management services take care of the day to day admin of running a holiday accommodation business. Services include bookings management and guest liaison, plus we design bespoke direct booking websites and can market your property too.

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Bookings Management​
Booking Platform Oversight:

Regularly monitor calendars, update pricing and availability, and ensure seamless platform syncing.
 

Guest Communication:
Respond promptly to pre-booking inquiries, provide booking confirmations, send welcome messages, and share check-in information.
 

Direct Booking Administration:
Manage accounts, request balance payments, and ensure timely receipt of payments.
 

Guest Support:
Serve as the primary point of contact, addressing any questions or issues.
 

Post-Stay Follow-Up:
Request and manage guest reviews to maintain and enhance property reputation.
 

Website Design & Marketing

Website Design:
Creation of custom websites that integrate with direct booking software.
 

Bespoke Property Guides:
Design of tailored Welcome Guides, Local Information Guides, and Property Packs to enhance the guest experience.
 

Social Media Management:
Planning, posting, and engagement across platforms such as Facebook and Instagram.
 

Professional Media Coordination:
Organising photographers, stylists, and drone operators to capture high-quality images and videos for marketing purposes.
 

Targeted Advertising:
Identifying and recommending the most effective advertising channels based on the property’s target audience and availability.
 

Booking Platform Management:
Assistance with listing properties on booking platforms, including the setting of rates, booking rules, syncing calendars and writing bespoke correspondence templates.